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Join Our Team

Why Join Us

At Arigato Travel, we believe travel is about more than just seeing the sights: it’s about meaningful connection, cultural discovery, and unforgettable stories. We’re passionate about sharing the best of Japan with curious travelers from around the world, and we’re always looking for enthusiastic, open minded, and creative people to join our growing international team. Whether you're a passionate storyteller eager to guide guests through Japan’s rich traditions and local neighborhoods, a behind-the-scenes expert keeping operations running smoothly, a creative mind crafting custom itineraries, or someone seeking an inspiring internship experience—you’ll find a meaningful role here.
Why Work With Us?
  • A fun, international team that feels like family
  • The chance to share Japan’s hidden gems, culture, and authentic experiences
  • Flexible, remote-friendly roles
  • Opportunities to grow, learn, and contribute to something truly special
  • A welcoming space where your ideas, voice, and passion matter
If you're ready to be part of a purpose-driven team redefining travel in Japan, we’d love to hear from you. Explore current opportunities below and take the next step in your Arigato Travel journey.
tokyo shinnenkai
Shimbashi_AJ Team
osaka shinnenkai (3)

Open positions at Arigato Travel

Job Listings
entry
mid
senior
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guides
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part-time
full-time
contract
freelance
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English
日本語

We are looking for Japanese bilinguals and foreigners in Tokyo, Osaka, and Kyoto, and other great locations around Japan who want to be Food and Culture Tour Guides for our walking tours. Currently, we are recruiting guides who are able to conduct tours in English, Japanese, Spanish, Italian, and French. We provide training, transportation costs, and a competitive payment for tours as well as performance bonuses. Arigato Travel is an international company working with bilingual Japanese and long-term resident foreigners to create and guide tours and activities in major locations across Japan. Work is remote but fully supported through technology. Training is included for every guide and staff member. We have created a close relationship with all our team and have really built the “Arigato Family” over the last 6 ½ years. We love working with all kinds of people and understand that everyone is balancing busy schedules as a freelancer. This is a job that can be done in your free time and on weekends making it a perfect side business. We have a 5-star rating on our tours and over 1700 positive reviews plus many awards. We’d like to invite you to become a member of our highly regarded team.

Working hours/days

2 tours weekly minimum

Tours and activities range from 3 hours to ½ and full-day tours with the majority being 3-hour walking food tours. We are open every day and will ask for your availability 2 weeks in advance. We tour on national holidays and weekends but close for a short period over the shogatsu holiday season. We prefer guides who can commit to at least 2 tours per week. Our tours are within the downtown and surrounding areas generally, though there are opportunities for our senior guides to travel to other areas and regions for tour activities, training programs, and consulting projects with municipalities and prefectures. We pay a fixed rate of transportation for each tour working day. Benefits, salary, training fees, and transportation are to be provided and explained during application and orientation.

What we are looking for:

  • You are a great communicator
  • You love food and travel
  • You have a passion for sharing the best of Japan
  • Organized and responsible are two words to describe you
  • Lifelong learning is one of your core values
  • You are always on time and love to share Japanese culture and Omotenashi spirit with the rest of the world
We are looking for team members with flexible schedules and attitudes. Our team is international and our guests come from all over the world. We would love to talk with you about sharing our passion for Japan. If this describes you, and you have some free time to help us make delicious memories for our amazing guests and earn a little extra money, then send us an email to jobs@arigatojapan.co.jp! You can read about our amazing team here.
mid
senior
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travel operations
customer service
administration
content creation
data & analytics
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full-time
contract
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English
日本語

As a B2B Travel Operations Specialist at Arigato Travel, you will play a key role in the full travel lifecycle—from request analysis and itinerary design to partner communication and in-country support. You will work closely with international travel partners, suppliers, and internal teams to deliver exceptional travel experiences in Japan. This role requires strong commercial judgment, clear and timely communication, and an ability to optimize both guest satisfaction and operational efficiency.

Working hours/days

This Position is full-time, minimum of 40 hours a week (excluding breaks). Work hours can be flexible, and meetings will be required. The work location will be a mix of remote work and working in other locations as needed. The position will follow standard Japanese labor practices, including holidays, overtime, severance, and sick leave. We will include evaluation and self-assessment/ goal setting every six months.

Key Responsibilities:

  • Manage travel requests from A to Z for B2B clients and their guests—from initial inquiry and proposal to itinerary design, bookings, and on-the-ground support.
  • Evaluate and analyze incoming requests with business sense—assess feasibility, prioritize high-value leads, and ensure alignment with company goals.
  • Build compelling proposals and present customized itineraries and quotations clearly and persuasively to travel partners.
  • Coordinate all aspects of trip planning, including reservations, supplier communications, documentation, and pre-travel logistics.
  • Communicate with travel partners and suppliers in a professional, responsive, and collaborative manner.
  • Provide concierge-style guest support during trips in coordination with our operations team.
  • Collaborate cross-functionally with our executive, finance, and admin teams to ensure timely invoicing, expense tracking, and operational readiness.
  • Serve as the main contact for local service providers, hotels, guides, and transportation partners—ensuring quality and efficiency across services.
  • Negotiate with suppliers to secure competitive pricing and uphold high quality standards.
  • Respond to operational challenges quickly and calmly, finding cost-efficient solutions while maintaining a premium guest experience.
  • Continuously look for process improvements that streamline workflows and enhance guest outcomes.
  • Participate in tour monitoring or occasional guiding, to better understand our experiences and maintain quality control.

What We Expect:

Strong business acumen and ability to prioritize and qualify B2B inquiries effectively. Professional written and verbal communication, especially with travel industry partners. Excellent self-management, with the ability to handle ambiguity, shifting timelines, and competing priorities. Sales-minded approach, with a focus on closing proposals and improving conversion rates. Efficiency-driven mindset, always seeking better systems and time-saving workflows. Detail-oriented with high standards for quality and accuracy. Strong emotional intelligence, interpersonal skills, and a collaborative spirit. Tech-savvy, able to learn and adapt to new tools and systems quickly. Calm under pressure, with a solutions-focused, low-drama attitude. Growth mindset, open to feedback and continuous improvement. Bringing a positive attitude and remaining low drama and calm under stress. This is a detail oriented and fast-paced position requiring a range of technology, sales and interpersonal skills. Additional tasks across the areas of bookings, research, sales, monitor tours and seminars as well as other tasks may be required based on the needs of the company. For any inquiries or applications to this position, please send a resume and statement of interest via email to jobs@arigatojapan.co.jp.
entry
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marketing
content creation
social media
graphic design
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internship
|
English

Do you love food, travel and learning new things? If you have some free time and want to improve your skills and resume, this internship is for you. We’re looking for a Intern who can help us with graphic design (make marketing assets, assets for social media, etc.). We’re working with someone who is studying in the graphic design field and has basic expertise already and we will give you an opportunity for exposure and building your portfolio. This is a remote position, so you can be based anywhere but should be able to communicate online with our team in Japan.

Working hours/days

3-6 months

Schedule 10 hours a week minimum, for 3 months or more, remote.

What we are looking for:

  • English fluency
  • Must be studying in the graphic design field
  • Strong communication and organizational skills
  • Must possess a computer and stable internet connection
We have a completion bonus for successful program candidates. Finish your 3-month internship and receive an honorarium of ¥30,000 yen (6 months program bonus of ¥50,000). For successful completion, we will also be happy to write a recommendation report and letters and certificate for your future job search portfolio and during the experience, our goal is to help you improve your skills and resume for future opportunities. Please contact us at jobs@arigatojapan.co.jp if you’re interested, including your resume and two or three examples of your work.
entry
|
content creation
social media
translation
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internship
|
English
日本語

Are you Japanese/English bilingual, you love food, travel and learning new things? If you have some free time and want to improve your skills and resume, this internship is for you. We’re looking for an Intern who can help us to translate some content from English to Japanese (all kinds of texts including marketing texts, social media posts, etc.), as well as other marketing and content support tasks. This is a remote position, so you can be based anywhere but should be able to communicate online with our team in Japan. 英語と日本語のバイリンガルの方々、食事や旅行が好きで新しいことを学びたいですか?本インターンシップは新しいスキルを身につける事ができ、実践的な仕事経験ができます。空き時間を有効活用したいと考えている方にはぴったりのインターンシップです。 弊社は英語のコンテンツを日本語に翻訳することを主な業務とするインターン生をさがしています。コンテンツはSNSへの投稿文や、マーケティング文書などです。他にも、マーケティングや他の業務の補助をお願いします。 本インターンシップは主にリモートでの業務のため、住居地は問いませんが、日本を本拠地とする弊社とインターネットを介してのコミュニケーションが必要です。

Working hours/days

3 months or more / 3か月以上

Schedule 10 hours a week minimum, for 3 months or more, remote. 週に最低10時間、3か月以上リモートでの勤務をお願いします。

What we are looking for:

  • Native Level Japanese
  • Strong communication and organizational skills
  • Must possess a computer and stable internet connection
  • ネイティブレベルの日本語
  • コミュニケーション能力と管理能力のある方
  • パソコンと良好なインターネット
We have a completion bonus for successful program candidates. Finish your 3-month internship and receive an honorarium of ¥30,000 yen (6 months program bonus of ¥50,000). For successful completion, we will also be happy to write a recommendation report and letters and certificate for your future job search portfolio, and during the experience, our goal is to help you improve your skills and resume for future opportunities. Please contact us at jobs@arigatojapan.co.jp if you’re interested. Please share a writing sample and we will send just a text sample to translate to confirm your skills before we begin. インターン生には3カ月のインターンシップを終えると3万円の謝礼金が支払われます(6か月の場合は5万円)。また、優れたインターン生と判断すれば、将来の就職活動に役立つ推薦状や証明書も用意します。インターンシップを通じて、就職活動をサポートします! ご興味をお持ちの方はjobs@arigatojapan.co.jpにライティングのサンプルを添付の上ご連絡お願いします。後日弊社からテキストサンプルを送りますのでそちらの文の翻訳をお願いします。このステップを通して、インターンシップ開始前にご本人のスキルを確認いたします。
entry
|
marketing
content creation
social media
video editing
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internship
|
English

Do you love food, travel and learning new things? We’re looking for a Video Editing Intern who can help us to create video content for marketing purposes (we will use them for Youtube, Instagram, SNS and to send to our partners), as well as other creative content support tasks. This is a remote position, so you can be based anywhere but should be able to communicate online with our team in Japan.

Working hours/days

3 to 6 months

Schedule 10 hours a week, remote. We have a completion bonus for successful program candidates.

What we are looking for:

  • Prior video editing skills in a professional and/or personal capacity
  • Strong communication and organizational skills
  • Must possess a computer and stable internet connection
Finish your 3-month internship and receive an honorarium of ¥30,000 yen (6 months program bonus of ¥50,000). For successful completion, we will also be happy to write a recommendation report and letters and certificate for your future job search portfolio, and during the experience, our goal is to help you improve your skills and resume for future opportunities. Please contact us at jobs@arigatojapan.co.jp and send us your previous work if you’re interested.
entry
|
content creation
social media
|
internship
|
English

Do you love food, travel and learning new things? If you have some free time and want to improve your skills and resume, this internship is for you. We’re looking for an Intern who can help us to edit some content in English (all kinds of texts including marketing texts, social media posts, etc.), as well as other marketing and content support tasks. This is a remote position, so you can be based anywhere but should be able to communicate online with our team in Japan.

Working hours/days

3-6 months: Schedule 10 hours a week, remote. We have a completion bonus for successful program candidates.

What we are looking for:

  • Native level English
  • Strong communication and organizational skills
  • Must possess a computer and stable internet connection
Finish your 3-month internship and receive an honorarium of ¥30,000 yen (6 months program bonus of ¥50,000). For successful completion, we will also be happy to write a recommendation report and letters and certificate for your future job search portfolio, and during the experience, our goal is to help you improve your skills and resume for future opportunities. Please contact us at jobs@arigatojapan.co.jp if you’re interested.
entry
|
administration
human resources
content creation
|
internship
|
English
日本語

Do you love Japan, travel, and learning new things? If you have some free time and want to improve your skills and resume, this internship is for you. We’re looking for an Intern who can help us with the following tasks: - Research - Business outreach - Support with supply ordering and general requests - Audits of current trackers and support for outreach to past partners and connections - Support on content for speaker pages and side projects for the website - Photo research - Working with the General Manager to restart prefectural outreach You must be based in Japan, and being in Tokyo is definitely an advantage. We operate remotely, but there will still be days when you’ll need to come to the office for meetings or specific tasks.

Working hours/days

6 months: Schedule 10 hours a week, remote. We have a completion bonus for successful program candidates.

What we are looking for:

  • Native level English - Japanese skills is a PLUS!
  • Strong communication and organizational skills.
  • Must possess a computer and a stable internet connection.
For successful completion after the 6-month internship, you’ll receive an honorarium of ¥50,000, and we will also be happy to write a recommendation letter and provide a certificate of completion for your future job search portfolio. During the experience, our goal is to help you improve your skills and resume for future opportunities. Please contact us at jobs@arigatojapan.co.jp if you’re interested.
"My internship with Arigato Japan Food Tours as the Content and Editing Intern was a wonderful learning experience. I had the opportunity to write a lot of articles on exciting topics, interview great Japanese companies and design fun graphics for our Instagram stories! The AJ Family works well together to create the best work and experiences. I highly recommend applying to work here as the opportunities are endless!"
Stephanie Campbell
Marketing Intern
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Land Operator and Tokyo Metropolitan Government Registered Travel Agency No. 2-8620
TripAdvisor Certificate of Excellence, Traveler's Choice
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