Join Our Team
Why Join Us
- A fun, international team that feels like family
- The chance to share Japan’s hidden gems, culture, and authentic experiences
- Flexible, remote-friendly roles
- Opportunities to grow, learn, and contribute to something truly special
- A welcoming space where your ideas, voice, and passion matter
Open positions at Arigato Travel
Job Listings
We are looking for Japanese bilinguals and foreigners in Tokyo, Osaka, and Kyoto, and other great locations around Japan who want to be Food and Culture Tour Guides for our walking tours. We provide training, transportation costs, and a competitive payment for tours as well as performance bonuses. Arigato Travel is an international company working with bilingual Japanese and long-term resident foreigners to create and guide tours and activities in major locations across Japan. Work is remote but fully supported through technology. Training is included for every guide and staff member. We have created a close relationship with all our team and have really built the “Arigato Family” over the last 6 ½ years. We love working with all kinds of people and understand that everyone is balancing busy schedules as a freelancer. This is a job that can be done in your free time and on weekends making it a perfect side business. We have a 5-star rating on our tours and over 1700 positive reviews plus many awards. We’d like to invite you to become a member of our highly regarded team.
Working hours/days
2 tours weekly minimum
Tours and activities range from 3 hours to ½ and full-day tours with the majority being 3-hour walking food tours. We are open every day and will ask for your availability 2 weeks in advance. We tour on national holidays and weekends but close for a short period over the shogatsu holiday season. We prefer guides who can commit to at least 2 tours per week. Our tours are within the downtown and surrounding areas generally, though there are opportunities for our senior guides to travel to other areas and regions for tour activities, training programs, and consulting projects with municipalities and prefectures. We pay a fixed rate of transportation for each tour working day. Benefits, salary, training fees, and transportation are to be provided and explained during application and orientation.
What we are looking for:
- You are a great communicator
- You love food and travel
- You have a passion for sharing the best of Japan
- Organized and responsible are two words to describe you
- Lifelong learning is one of your core values
- You are always on time and love to share Japanese culture and Omotenashi spirit with the rest of the world
日本人バイリンガルおよび外国人で、大阪、京都、その他日本各地の素晴らしいロケーションで、食と文化に特化したウオーキングツアーのガイドを志望する人材を募集します。トレーニング、交通費、ツアーに応じた報酬、そしてパフォーマンス・ボーナスを支給します。 柔軟なスケジュールと勤務態度を持つチームメンバーを募集しています。私たちのチームは国際的で、お客様は世界中からいらっしゃいます。日本への熱い思いを共有できる方、ぜひご応募ください。 ありがとうトラベルは、バイリンガルの日本人や長期在住の外国人とともに、東京、京都、大阪、広島、静岡でツアーやアクティビティを企画し、ガイドする国際的な会社です。仕事はリモートですが、テクノロジーによって完璧にサポートが行われます。ガイドとスタッフ全員に対してトレーニングが組み込まれています。私たちは、この6年半の間に、チーム全員と親密な関係を築き、本当の「ありがとうファミリー」を作り上げてきました。私たちはあらゆる人と一緒に仕事をすることが好きですし、誰もがフリーランスとして忙しいスケジュールとバランスを取っていることを理解しています。この仕事は、空いた時間や週末に行うことができ、完璧なサイドビジネスとなります。私たちのツアーは5つ星の評価を得ており、1700以上のポジティブなレビューに加え、多くの賞を受賞しています。ぜひ、高い評価を得ている私たちの仲間になりませんか？
労働時間・日数
週に2回以上のツアーを引き受けてくれるガイドを優先します。
ツアーやアクティビティは、3時間のものから半日、1日のものまであり、大半は3時間のウォーキングフードツアーです。ツアーは毎日開催しております。ガイドは二週間前からの都合を聞かせていただきます。祝祭日と週末にもツアーを行っていますが、年末年始は短期間お休みします。週に2回以上のツアーを引き受けてくれるガイドを優先します。 ツアーは基本的に繁華街とその周辺地域ですが、シニアガイドが自治体や県とのツアーアクティビティや トレーニングプログラム、コンサルティングプロジェクトで他の地域や地方に行く機会もあります。 交通費はツアー勤務日毎に定額を支給しています。福利厚生、給与、研修費、交通費については、応募時およびオリエンテーション時に説明します。
私たちが求めているもの：
- コミュニケーションが得意な方
- 食と旅が好きな方
- 日本の良さを伝えたいという情熱がある方
- きちんとした、責任感のある方
- 学び続けることを大切にしている方
- 時間を守ることができ、日本の文化とおもてなしの心を海外に伝えることが好きな方
Nous recherchons des Japonais bilingues et des étrangers dans les villes d’Osaka et Kyoto (ainsi que dans d’autres villes du Japon), qui souhaitent devenir guides touristiques gastronomiques et culturels pour nos visites guidées. Nous fournissons la formation, les frais de transport, et un paiement compétitif ainsi que des primes de performance. Arigato Travel est une entreprise internationale qui travaille avec des Japonais bilingues et des résidents étrangers de longue durée pour créer et guider lors de visites et activités dans les principales villes du Japon. La communication se fait à distance mais est l’équipe est disponible en ligne pour tout support. La formation est incluse pour chaque guide et membre du personnel. Nous avons créé une relation forte avec toute notre équipe et avons vraiment construit la famille “Arigato” au cours des 6 ½ dernières années. Nous aimons travailler avec toutes sortes de personnes et comprenons que tout le monde concilie des emplois du temps chargés en tant que freelance. C’est un travail qui peut être fait pendant votre temps libre ainsi que les week-ends, ce qui en fait une activité secondaire parfaite. Nous avons un classement 5 étoiles sur nos tours avec plus de 1700 critiques positives, et avons remporté de de nombreux prix. Rejoignez notre équipe!
Working hours/days
Les tours et activités vont d’une durée de 3 heures à une ½ journée ou une journée complète, la majorité étant des visites gastronomiques à pied de 3 heures. Nous opérons tous les jours et vous demanderons votre disponibilité 2 semaines à l’avance. Nous organisons des tours les jours fériés et les week-ends, mais nous fermons pour une courte période pendant la saison des vacances appelées “Oshogatsu”. Nous privilégions les guides pouvant s’engager à réaliser au moins deux tours par semaine. Nos tours se déroulent généralement dans le centre-ville et ses environs, mais nos guides expérimentés ont également la possibilité de se rendre dans d’autres zones et régions pour certaines activités ou tours, des programmes de formation ou encore des projets de consultation avec les municipalités et les préfectures. Nous payons un taux fixe de transport pour chaque jour de travail lors de tours. Les avantages sociaux, le salaire, les frais de formation et le transport seront expliqués lors de la candidature et l’orientation.
Nous recherchons des personnes :
- Qui ont une excellente communication
- Qui aiment la nourriture et les voyages
- Qui ont pour passion de partager le meilleur du Japon.
- Qui sont organisées et responsables
- Pour qui l’apprentissage continu est l’une des valeurs fondamentales.
- Qui sont toujours à l’heure et aiment partager la culture japonaise et l’esprit Omotenashi avec le reste du monde.
Siamo alla ricerca di giapponesi e stranieri bilingue a Osaka, Kyoto e in altre fantastiche località del Giappone che desiderano diventare guide enogastronomiche e culturali per i nostri tour a piedi. Forniamo formazione, costi di trasporto e un compenso competitivo per i tour, nonché bonus di rendimento. Arigato Travel è un’azienda internazionale che lavora con giapponesi e stranieri residenti di lungo periodo bilingue per creare e condurre tour e attività nelle principali località del Giappone. Il lavoro è remoto ma il nostro team è disponibile online per qualsiasi tipo di supporto. La formazione è inclusa per ogni guida e membro dello staff. Negli ultimi sei anni e mezzo abbiamo instaurato uno stretto rapporto con tutto il nostro team e abbiamo davvero creato la “Famiglia Arigato”. Amiamo lavorare con tutti i tipi di persone e capiamo perfettamente che lavorando freelance si cerca di bilanciare i vari impegni. Questo è un impiego part-time che può essere svolto nel tempo libero e nei fine settimana, rendendolo un perfetto lavoro secondario. Abbiamo una valutazione a 5 stelle sui nostri tour e oltre 1700 recensioni positive e molti premi. Entra a far parte del nostro team!
Orario/giorni di lavoro:
I tour e le attività variano da una durata di 3 ore a ½ o intera giornata, con la maggior parte dei tour gastronomici di una durata di 3 ore. Lavoriamo tutti i giorni e chiediamo la tua disponibilità con 2 settimane di anticipo. Organizziamo tour anche nei giorni festivi e nei fine settimana, ma chiudiamo per un breve periodo durante le vacanze invernali dello Oshogatsu. Preferiamo guide che possono impegnarsi in almeno 2 tour a settimana. I nostri tour si svolgono generalmente nel centro città e dintorni, ma le nostre guide esperte hanno anche la possibilità di viaggiare in altre aree e regioni per attività turistiche, programmi di formazione e progetti di consulenza con comuni e prefetture. Paghiamo una tariffa fissa di trasporto per ogni tour. Vantaggi, stipendio e spese di trasporto saranno spiegati durante il colloquio e l’orientamento.
Chi stiamo cercando:
- Sei un grande comunicatore.
- Ami il cibo e viaggiare.
- Ami condividere il meglio del Giappone.
- Sei organizzato e responsabile.
- L’apprendimento continuo è uno dei tuoi valori fondamentali.
- Sei sempre puntuale e ami condividere la cultura giapponese e lo spirito Omotenashi con il resto del mondo.
Estamos buscando japoneses bilingues y extranjeros interesados en ser Guía de Turistas para nuestros populares Tours Culinarios y Culturales. en Osaka, Kyoto y otras areas de Japón. Te ofrecemos capacitatión pagada, gastos de transporte, un pago competitivo por cada tour realizado y bonos por buen desempeño. Arigato Travel es una compañía internacional integrada por japoneses bilingues y extranjeros residentes de largo plazo. Trabajamos juntos para crear y guiar tours y otras actividades en diversos lugares del país. No tienes que acudir a ninguna oficina pues contamos con la tecnología necesaria para trabajar de forma remota. Sin embargo, mantenemos siempre una relación cercana con nuestro equipo de trabajo al cual llamamos la “Familia Arigato”. Nos gusta trabajar y apoyar a freelancers que buscan añadir una opción de trabajo flexible a sus horarios cambiantes, pues puedes guiar nuestros tours en tu tiempo libre o fines de semana y generar una entrada extra de dinero al mes. Tenemos una calificación de 5 Estrellas en nuestros tours y más de 1,700 reseñas positivas, además de varios premios por nuestra labor en el ámbito turístico, culinario y cultural.
Horas y días de trabajo:
El rango de duración de nuestros tours y actividades es de 3 horas o de ½ día. Estamos activos todos los días, incluyendo Días Festivos y Fines de Semana; sin embargo, cerramos por un pequeño periodo de tiempo durante las festividades de fin de año. Damos preferencia a las personas que pueden atender nuestros tours por lo mínimo dos veces a la semana, y siempre solicitaremos tu disponibilidad de ser posible, dos semanas por anticipado. Nuestros tours se llevan a cabo generalmente en el centro de la ciudad, sin embargo, en eventualmente surgiran oportunidades para para viajar a otras regiones de Japón en actividades turísticas, sesiones de capacitación, y proyectos de asesoria con las oficinas de turismo de diversas prefecturas. Ofrecemos una cuota fija para gastos de transporte, pago por cada tour realizado, y otros beneficios que se detallarán más ampliameente durante la capacitación.
Lo que estamos buscando:
- Buenos comunicadores
- Amantes de la comida y los viajes
- Apasionado por mostrar lo mejor de Japón
- Sumamente Responsable, Puntual y Organizado.
- Apasionado por aprender cosas nuevas todos los días.
- Comprendes el concepto y valor del Omotenashi en Japón.
As a B2B Travel Operations Specialist at Arigato Travel, you will play a key role in the full travel lifecycle—from request analysis and itinerary design to partner communication and in-country support. You will work closely with international travel partners, suppliers, and internal teams to deliver exceptional travel experiences in Japan. This role requires strong commercial judgment, clear and timely communication, and an ability to optimize both guest satisfaction and operational efficiency.
Working hours/days
This Position is full-time, minimum of 40 hours a week (excluding breaks). Work hours can be flexible, and meetings will be required. The work location will be a mix of remote work and working in other locations as needed. The position will follow standard Japanese labor practices, including holidays, overtime, severance, and sick leave. We will include evaluation and self-assessment/ goal setting every six months.
Key Responsibilities:
- Manage travel requests from A to Z for B2B clients and their guests—from initial inquiry and proposal to itinerary design, bookings, and on-the-ground support.
- Evaluate and analyze incoming requests with business sense—assess feasibility, prioritize high-value leads, and ensure alignment with company goals.
- Build compelling proposals and present customized itineraries and quotations clearly and persuasively to travel partners.
- Coordinate all aspects of trip planning, including reservations, supplier communications, documentation, and pre-travel logistics.
- Communicate with travel partners and suppliers in a professional, responsive, and collaborative manner.
- Provide concierge-style guest support during trips in coordination with our operations team.
- Collaborate cross-functionally with our executive, finance, and admin teams to ensure timely invoicing, expense tracking, and operational readiness.
- Serve as the main contact for local service providers, hotels, guides, and transportation partners—ensuring quality and efficiency across services.
- Negotiate with suppliers to secure competitive pricing and uphold high quality standards.
- Respond to operational challenges quickly and calmly, finding cost-efficient solutions while maintaining a premium guest experience.
- Continuously look for process improvements that streamline workflows and enhance guest outcomes.
- Participate in tour monitoring or occasional guiding, to better understand our experiences and maintain quality control.
What We Expect:
Strong business acumen and ability to prioritize and qualify B2B inquiries effectively. Professional written and verbal communication, especially with travel industry partners. Excellent self-management, with the ability to handle ambiguity, shifting timelines, and competing priorities. Sales-minded approach, with a focus on closing proposals and improving conversion rates. Efficiency-driven mindset, always seeking better systems and time-saving workflows. Detail-oriented with high standards for quality and accuracy. Strong emotional intelligence, interpersonal skills, and a collaborative spirit. Tech-savvy, able to learn and adapt to new tools and systems quickly. Calm under pressure, with a solutions-focused, low-drama attitude. Growth mindset, open to feedback and continuous improvement. Bringing a positive attitude and remaining low drama and calm under stress. This is a detail oriented and fast-paced position requiring a range of technology, sales and interpersonal skills. Additional tasks across the areas of bookings, research, sales, monitor tours and seminars as well as other tasks may be required based on the needs of the company. For any inquiries or applications to this position, please send a resume and statement of interest via email to jobs@arigatojapan.co.jp.Do you love food, travel and learning new things? If you have some free time and want to improve your skills and resume, this internship is for you. We’re looking for a Intern who can help us with graphic design (make marketing assets, assets for social media, etc.). We’re working with someone who is studying in the graphic design field and has basic expertise already and we will give you an opportunity for exposure and building your portfolio. This is a remote position, so you can be based anywhere but should be able to communicate online with our team in Japan.
Working hours/days
3-6 months
Schedule 10 hours a week minimum, for 3 months or more, remote.
What we are looking for:
- English fluency
- Must be studying in the graphic design field
- Strong communication and organizational skills
- Must possess a computer and stable internet connection
Are you Japanese/English bilingual, you love food, travel and learning new things? If you have some free time and want to improve your skills and resume, this internship is for you. We’re looking for an Intern who can help us to translate some content from English to Japanese (all kinds of texts including marketing texts, social media posts, etc.), as well as other marketing and content support tasks. This is a remote position, so you can be based anywhere but should be able to communicate online with our team in Japan. 英語と日本語のバイリンガルの方々、食事や旅行が好きで新しいことを学びたいですか？本インターンシップは新しいスキルを身につける事ができ、実践的な仕事経験ができます。空き時間を有効活用したいと考えている方にはぴったりのインターンシップです。 弊社は英語のコンテンツを日本語に翻訳することを主な業務とするインターン生をさがしています。コンテンツはSNSへの投稿文や、マーケティング文書などです。他にも、マーケティングや他の業務の補助をお願いします。 本インターンシップは主にリモートでの業務のため、住居地は問いませんが、日本を本拠地とする弊社とインターネットを介してのコミュニケーションが必要です。
Working hours/days
3 months or more / 3か月以上
Schedule 10 hours a week minimum, for 3 months or more, remote. 週に最低10時間、3か月以上リモートでの勤務をお願いします。
What we are looking for:
- Native Level Japanese
- Strong communication and organizational skills
- Must possess a computer and stable internet connection
- ネイティブレベルの日本語
- コミュニケーション能力と管理能力のある方
- パソコンと良好なインターネット
Do you love food, travel and learning new things? We’re looking for a Video Editing Intern who can help us to create video content for marketing purposes (we will use them for Youtube, Instagram, SNS and to send to our partners), as well as other creative content support tasks. This is a remote position, so you can be based anywhere but should be able to communicate online with our team in Japan.
Working hours/days
3 to 6 months
Schedule 10 hours a week, remote. We have a completion bonus for successful program candidates.
What we are looking for:
- Prior video editing skills in a professional and/or personal capacity
- Strong communication and organizational skills
- Must possess a computer and stable internet connection
Do you love food, travel and learning new things? If you have some free time and want to improve your skills and resume, this internship is for you. We’re looking for an Intern who can help us to edit some content in English (all kinds of texts including marketing texts, social media posts, etc.), as well as other marketing and content support tasks. This is a remote position, so you can be based anywhere but should be able to communicate online with our team in Japan.
Working hours/days
3-6 months: Schedule 10 hours a week, remote. We have a completion bonus for successful program candidates.
What we are looking for:
- Native level English
- Strong communication and organizational skills
- Must possess a computer and stable internet connection
Do you love Japan, travel, and learning new things? If you have some free time and want to improve your skills and resume, this internship is for you. We’re looking for an Intern who can help us with the following tasks: - Research - Business outreach - Support with supply ordering and general requests - Audits of current trackers and support for outreach to past partners and connections - Support on content for speaker pages and side projects for the website - Photo research - Working with the General Manager to restart prefectural outreach You must be based in Japan, and being in Tokyo is definitely an advantage. We operate remotely, but there will still be days when you’ll need to come to the office for meetings or specific tasks.
Working hours/days
6 months: Schedule 10 hours a week, remote. We have a completion bonus for successful program candidates.
What we are looking for:
- Native level English - Japanese skills is a PLUS!
- Strong communication and organizational skills.
- Must possess a computer and a stable internet connection.
